Austec Aviation Security Services
Our key strategy is to deliver and improve on aviation security services at leading airports by creating an environment that promotes customer satisfaction, sustains the highest levels of security outcomes and optimises productivity.
Our key strategy is to deliver and improve on aviation security services at leading airports by creating an environment that promotes customer satisfaction, sustains the highest levels of security outcomes and optimises productivity. We are proactive and responsive to the regulatory environment, emerging industry trends and needs, and embrace a consultative approach.
We recognise the importance of managing effective teams, particularly at the screening checkpoint; and the importance of clearly defined roles and responsibilities for all security staff. We acknowledge the effect team structure, culture and management capability has on staff performance. Effective management centres on supporting team performance and maximising customer facilitation to underpin the operational environment. ‘Good’ security is the result of joint efforts and not simply individual performance in isolation. Our training programs reflect these key influencers.
As an experienced service provider, we know what particular training is required to ensure a high standard of service with optimal security outcomes. We place a strong emphasis on informal training to complement a thorough and expertly produced formal training program. We believe that with the right mix between formal training programs, a continuous learning culture, strong communication frameworks and inclusive and open leadership; staff can be trained effectively throughout their lifecycle
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